Privacy Policy — Motorcycle Wreckers Geelong

Effective Date: August 18, 2025

This Privacy Policy outlines how Motorcycle Wreckers Geelong (referred to as “we,” “us,” or “our”) handles personal information in connection with our website at https://motorcyclewreckersgeelong.com.au/ (the “Site”) and related services. By accessing or using the Site, you acknowledge and agree to the practices described in this Policy, including that you assume full responsibility for the protection and security of your data and devices. If you do not agree, you must not use the Site.

This Policy is provided by the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). However, to the maximum extent permitted by law, we disclaim all responsibility and liability for the protection, security, or any interference with or damage to your data, computer systems, software, or devices arising from your use of the Site. Nothing in this Policy excludes any non-excludable rights or obligations under Australian law, including the APPs.

1. Who We Are and Our Commitment

We are Motorcycle Wreckers Geelong, a provider of motorcycle wrecking services, used parts sales, and buy-back options for unwanted or damaged motorcycles in Geelong, Melbourne, and across Australia. We recognise the importance of privacy, but emphasise that users are solely responsible for safeguarding their information when interacting with the Site.

2. What Personal Information We Collect

We may collect the following types of personal information when you interact with us via the Site, inquiries, quotes, or services:

• Contact details such as name, email address, phone number, and postal address.

• Details about your motorcycle, including make, model, condition, and registration information.

• Payment details if applicable (e.g., for parts purchases or transactions).

• Any other information you voluntarily provide, such as feedback or inquiry details.

We do not collect sensitive information (e.g., health data or ethnic origin) unless explicitly provided by you and necessary for our services.

3. How We Collect Personal Information

Personal information is collected:

• Directly from you when you submit forms, request quotes, contact us, or engage in transactions.

• Automatically through cookies, browser storage, or tracking technologies on the Site (e.g., IP address, device type, browsing behaviour).

• From third parties if you provide consent or if required for service delivery (e.g., delivery partners).

If you prefer not to receive cookies, adjust your browser settings, though this may limit Site functionality. We do not control third-party cookies or tracking and accept no responsibility for them.

4. Purposes for Collecting, Using, and Disclosing Personal Information

We collect and use personal information to:

• Respond to inquiries, provide quotes, arrange pickups, or supply parts.

• Process transactions, deliveries, or buy-backs.

• Improve our services and Site functionality.

• Communicate with you about services, updates, or promotions (with opt-out options).

• Comply with legal obligations.

We may disclose information to third parties such as service providers (e.g., delivery companies) or as required by law. We do not sell personal information.

5. Storage and Security of Personal Information

Personal information is stored in document management systems, cloud storage, or browser storage within Australia. We take steps to secure data, but by using the Site, you acknowledge and agree that we accept no responsibility for the security, confidentiality, or integrity of your data. You are solely responsible for protecting your devices, networks, and information from interference, damage, or unauthorized access.

To the maximum extent permitted by law, we disclaim liability for any data breaches, losses, or damages arising from your use of the Site, including viruses, malware, or system interference. Users must ensure their own antivirus, firewalls, and backups are in place.

6. International Transfer of Personal Information

We do not routinely disclose personal information overseas. If we do (e.g., to international suppliers), we will notify you where practicable, but we accept no responsibility for data protection in such transfers. You assume all risks associated with any international data flows.

7. Access, Correction, and Control of Your Information

You have the right to request access to or correction of your personal information that we hold. Contact us using the details below to make such requests. We will respond within a reasonable timeframe, subject to verification.

You can opt out of marketing communications at any time by contacting us or using unsubscribe links. For cookies or tracking, adjust your browser settings.

8. Retention of Personal Information

We retain personal information only as long as necessary for the purposes outlined above or as required by law. After that, it is securely deleted or anonymised.

9. Complaints and Dispute Resolution

If you believe we have mishandled your personal information or breached the APPs, contact us first to resolve the issue. Provide details of your complaint, and we will investigate and respond within 30 days.

If unsatisfied, you may complain to the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

10. No Warranties or Guarantees on Data Protection

To the maximum extent permitted by law:

• We provide no warranties regarding the security or protection of your personal information.

• You use the Site at your own risk and assume full responsibility for any data-related issues, losses, or damages.

• We are not liable for any indirect, incidental, or consequential losses related to data privacy.

This disclaimer does not apply to non-excludable obligations under the Privacy Act or other laws.

11. Changes to This Privacy Policy

We may update this Policy periodically by posting a revised version on the Site. Continued use after changes constitutes acceptance. Check this page regularly for updates.

12. Contact Us

For questions about this Policy, your personal information, or privacy concerns, contact us at:

• Email: please fill the contact form

We aim to respond promptly to all inquiries.